Even with stringent safety measures, workplace injuries can still occur. Such incidents lead to workers’ compensation claims, categorized as either “Medical Only” or “Lost Time.” Understanding the differences between these claims is essential as both impact an organization’s financial health.
Defining Medical Only Claims
Medical Only claims refer to injuries that require medical treatment but allow the employee to continue working, possibly in a modified role. These claims are generally less costly and less disruptive since the employee does not take significant time off.
Defining Lost Time Claims
Lost Time claims involve more severe injuries that necessitate the employee taking time off work as prescribed by a healthcare provider. These claims are more expensive due to the combination of workers’ compensation benefits and lost productivity. They can also affect the company’s experience modification rate and loss ratios, leading to higher insurance premiums.
Strategies to Prevent Medical Only Claims from Escalating
To avoid Medical Only claims escalating into Lost Time claims, employers can implement several strategies:
1. Direct Injured Employees to Approved Medical Providers
Guide injured employees to healthcare providers familiar with your organization’s return-to-work and light-duty programs. Family doctors may not always be aware of these programs, potentially leading them to impose unnecessary work restrictions. Approved providers can better facilitate a swift and safe return to work.
2. Address Suspected Fraud Promptly
If an injury appears suspicious, inform your claims adjuster immediately. Early detection and investigation of potentially fraudulent claims can prevent them from developing into costly Lost Time claims.
3. Handle All Claims with Care
Treat every claim with importance, regardless of how minor it may seem. Minor injuries can escalate if not properly managed. For instance, an untreated small cut could become infected, leading to more severe complications.
4. Foster a Supportive Workplace Culture
Encourage employees to report injuries and seek medical treatment without fear of negative consequences. A workplace culture that values safety and employee well-being can reduce the occurrence of Lost Time claims and improve overall morale.
The Hearten Workers’ Compensation Advantage
Members of Hearten Workers’ Compensation benefit from expert assistance in managing claims, ensuring quicker returns to work, stable premium rates, and enhanced operational efficiency. Additionally, Hearten members can connect with industry peers to share best practices for managing and preventing claims, especially those specific to human and social services.
Understanding the distinctions between Medical Only and Lost Time claims, along with implementing proactive management strategies, helps organizations control costs and maintain a productive workforce.
